Cuan88 Terms and Conditions – Read Before You Play

01 Acceptance of Terms and Conditions

These Terms and Conditions ("Agreement") govern your use of the website, mobile app, and all services provided by cuan88 (https://cuan88.onl). By registering an account, making a deposit, using any feature on the platform, or simply browsing our website, you are deemed to have read, understood, and agreed to comply with these Terms and Conditions in full.

If you do not agree with any part of this Agreement, you are not permitted to use the Cuan88 platform. Cuan88 reserves the right to modify, add, or amend these Terms and Conditions at any time without prior notice. It is your responsibility to review this document periodically.

02 Member Eligibility

To register and use cuan88 services, you must meet the following eligibility requirements:

• Aged 18 years and above at the time of registration.
• Not be on any self-exclusion list or gambling ban issued by any relevant authority.
• Acting on your own behalf and not representing any third party.
• Not be located in a region or country where online gambling is prohibited under local laws.

03 Account Registration

Each player is only permitted to hold one active account at cuan88 at any one time. All information provided during registration must be accurate, complete, and up to date. You are responsible for updating your account information should any changes occur.

• Your full name must match exactly as it appears on your official identification document.
• A valid and active email address is required for account verification.
• An active Malaysian phone number must be provided.
• The use of false information or another person's identity is strictly prohibited.

Cuan88 reserves the right to reject or delay any registration without providing a reason. Identity verification (KYC) will be conducted before the first withdrawal is processed.

04 Deposit and Payment Methods

Cuan88 supports multiple deposit methods suited for Malaysian players, including FPX, Touch 'n Go eWallet, GrabPay, Boost, DuitNow QR, as well as supported bank transfers and cryptocurrencies. All deposits are processed securely using 256-bit SSL encryption.

• The minimum deposit amount is RM10 per transaction.
• Funds are typically credited to your account within 30 seconds to 5 minutes depending on the payment method.
• The payment method used must be registered under the name of the cuan88 account holder.
• Cuan88 does not charge any processing fees for standard deposits.

05 Fund Withdrawal

Players may submit a withdrawal request at any time via the Withdrawal section in their account. All withdrawal requests are subject to compliance and KYC checks before approval.

• The minimum withdrawal amount is RM30.
• Withdrawals are processed within 1 to 3 hours on business days.
• The first withdrawal requires a completed identity document verification (KYC).
• The withdrawal method must match the deposit method used, or be made to a bank account under the same name.
• Cuan88 reserves the right to request additional supporting documents before approving any withdrawal that exceeds a specified limit.

06 Bonus and Promotions

Cuan88 offers a wide range of exciting promotions including welcome bonuses, cashback, reload bonuses, and exclusive VIP offers. All bonuses are subject to specific terms and conditions stated in each promotional offer.

• Bonuses may only be claimed once per offer unless otherwise stated.
• Wagering requirements must be fully met before any withdrawal can be made.
• Cuan88 reserves the right to void bonuses if abuse or fraud is suspected.
• Bonuses are non-transferable between accounts and cannot be directly exchanged for cash.
• The validity period of each bonus will be stated in the respective offer; expired bonuses will be automatically forfeited.

07 Game Rules

All games available at cuan88 – including Slots, Live Casino, and Sports Betting – are operated using a fair and transparent system. The Random Number Generator (RNG) used for slot and table games has been certified by an independent body.

• The results of all games are final and cannot be disputed unless there is clear evidence of a technical failure.
• In the event of a technical disruption during a game session, cuan88 reserves the right to void or reprocess the affected rounds.
• The use of automation software, bots, or third-party tools to influence game outcomes is strictly prohibited.
• Cuan88 reserves the right to withhold payments during an ongoing investigation if fraud is suspected.

08 Account Security

You are solely responsible for the security of your account. This includes choosing a strong password, not sharing your login details with anyone, and ensuring that the device used to access Cuan88 is secure.

• Passwords must be at least 8 characters long, combining uppercase letters, lowercase letters, numbers, and symbols.
• Enable two-factor authentication (2FA) for added protection via your account settings.
• Contact cuan88 support immediately if you suspect your account has been accessed without authorisation.

09 Prohibited Conduct

For the safety and fairness of all members, the following activities are strictly prohibited on the Cuan88 platform:

• Opening multiple accounts to abuse bonuses or promotions.
• Colluding with other players to manipulate game outcomes.
• Using software or technical methods to exploit bugs or system vulnerabilities.
• Engaging in money laundering or using the platform for unlawful financial activities.
• Posting threatening, offensive, or unlawful content in any cuan88 communication channel.
• Impersonating cuan88 staff or other members with fraudulent intent.

10 Account Suspension and Closure

Cuan88 reserves the right to suspend or close any member's account without prior notice if:

• The member is found to have violated any provision of these Terms and Conditions.
• There is suspicious activity or conduct that potentially violates the law.
• The registration information provided was found to be inaccurate or false.
• Account inactive for more than 12 consecutive months (balance subject to dormant account policy).

If your account is terminated for reasons unrelated to fraud, any valid fund balance will be returned upon completion of the review process.

11 Liability Limit

Cuan88 is not liable for any indirect losses, loss of profits, or data damage arising from the use of our platform. The platform is provided "as is" and we do not guarantee that the service will always be free from technical errors or disruptions.

In all circumstances, Cuan88's maximum liability to any member is limited to the total funds deposited by that member within the 30 days preceding any claim.

12 Privacy and Data Protection Policy

The collection, storage, and use of your personal data by cuan88 is governed by Privacy Policy separately. By using this platform, you agree to the data protection practices outlined in that Privacy Policy.

Cuan88 will not sell or disclose your personal information to third parties without your consent, except as required by law or the relevant regulatory authority.

13 Responsible Gaming

Cuan88 takes its responsible gaming commitment seriously. We provide a variety of self-control tools accessible through your account settings:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Limit the maximum amount you can lose within a specified period.
• Session Limit: Limit the duration of each gaming session.
• Self-Exclusion: Choose to self-exclude from the platform for a selected period.

If you or someone you know is experiencing gambling-related issues, please visit the Responsible Gaming for help and support resources.

14 Amendment of Terms and Conditions

Cuan88 reserves the right to amend, add, or remove any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on our website. Continued use of the platform after any amendment constitutes acceptance of the revised terms.

We encourage you to review this page regularly to ensure you are always aware of the latest terms governing the use of the cuan88 platform.

15 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the Cuan88 support team is available to assist you 24 hours a day, 7 days a week. You may reach us via:

• Support email: [email protected]
• Live chat via the support icon at the bottom corner of the platform.
• Page FAQ for answers to frequently asked questions.